DROVANELITH Money Back Guarantee Policy

At DROVANELITH, we are committed to providing our customers with the highest quality products and services. We understand that sometimes things don't go as planned, and we want to ensure that our customers have confidence in their purchases. Therefore, we offer a comprehensive Money Back Guarantee policy to provide our customers with peace of mind.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

The product must be returned within 30 days from the date of purchase.
The product must be in its original packaging and in unused condition.
The receipt or proof of purchase must be presented.

Non-Refundable Items

The following items are not eligible for refunds:

Gift cards
Downloadable software products
Sale items

Refund Process

To initiate a refund, please follow these steps:

Contact our customer support team at [email protected] to receive a Return Authorization Number (RAN).
Pack the item securely in its original packaging, and include the receipt or proof of purchase along with the RAN.
Ship the return package to the address provided by our customer support team.

Once your return is received and inspected, we will notify you of the status of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer support for further instructions.

Contact Information

If you have any questions about our Money Back Guarantee policy, please reach out to us at:
Email: [email protected]
Phone: +1 (555) 123-4567

Thank you for choosing DROVANELITH. We value your business and are committed to ensuring your satisfaction.